Refund policy
At RNJ Bargains Ltd, we strive to ensure your satisfaction with every purchase. If you need to return a product or request a refund, please review the following policy:
1. Eligibility for Returns
- Items must be returned within 30 days of receipt.
- Products must be unused, in their original condition, and in the original packaging.
- Items that are damaged, used, or missing parts not due to our error may not qualify for a return or refund.
2. Return Process
- Contact Us: Email us at sales@rnjbargains.com with your order details and the reason for return.
- Approval: Once approved, we will provide return instructions, including the return address.
- Shipping: Package the item securely and use a trackable shipping method. The buyer is responsible for return shipping costs unless the item is defective or incorrect.
3. Refunds
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days to your original payment method.
- Shipping fees are non-refundable unless the return is due to a defect or our error.
4. Defective or Incorrect Items
- If you receive a defective or incorrect item, please notify us immediately at deals@rnjbargains.com.
- We will arrange for a replacement or refund at no additional cost to you.
5. Non-Returnable Items
The following items are not eligible for return:
- Items marked as final sale or clearance.
- Products that are damaged due to misuse or improper handling.
6. Contact Us
For any questions or concerns about returns or refunds, please contact us at:
Email: deals@rnjbargains.com
Last updated: [4/12/24]